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A major blizzard set off a series of issues last year that forced the airline to cancel more than 16,000 flights, stranding passengers across the U.S. Southwest says this year will be different.
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Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be subject to a fine.
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Southwest is the only major airline that hasn't reached a deal with its pilots union.
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Southwest Airlines flight attendants are set to vote on a new contract for its nearly 19,000 attendants, nearly five years after their last contract was effective.
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When Mary MacCarthy and her 10-year-old landed at a Denver airport, two armed police officers were waiting to interrogate them.
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The union representing mechanics with Southwest Airlines unanimously approved a new collective bargaining agreement the same day the Dallas-based carrier reporting a $638 million second quarter profit.
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Southwest Airlines Pilots Association members say pilots still aren't seeing eye to eye with the union on scheduling issues, work-life balance and pay.
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Memorial Day weekend kicks off the busy summer air travel season and this may be the busiest ever. But some worry it could be another summer of delays and cancellations after a "pretty rocky" 2022.
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In ongoing contract negotiations, pilots at major airlines are pushing for changes in scheduling, to allow for more time at home and fewer missed birthdays and other celebrations.
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Like American Airlines pilots' strike authorization vote, the voting period for Southwest's pilots union was supposed to last for a month, through the end of May. But union leaders say the vote was closed early after pilots showed their support for strike authorization loud and clear.
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The Southwest Airlines Pilots Association says members are making little progress negotiating contracts with company management. They would follow American Airlines pilots, who voted overwhelmingly to authorize a strike if their own negotiations stalled.
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The Dallas-based airline asked the Federal Aviation Administration to pause its flights and the aviation authority did so. By mid-morning, the carrier resumed operations.