Elizabeth Jensen | KERA News

Elizabeth Jensen

Elizabeth Jensen was appointed to a three-year term as NPR's Ombudsman/Public Editor in January 2015. In this role, she serves as the public's representative to NPR, responsible for bringing transparency to matters of journalism and journalism ethics. The Ombudsman/Public Editor receives tens of thousands of listener inquiries annually and responds to significant queries, comments and criticisms.

Jensen has spent decades taking an objective look at the media industry. As a contributor to The New York Times, she covered the public broadcasting beat – PBS, NPR, local stations and programming – as well as children's media, documentaries, non-profit journalism start-ups and cable programming. She also wrote for the Columbia Journalism Review and was a regular contributor to Current, the public broadcasting trade publication, where, among other topics, she wrote about sustainability strategies for public television stations.

Over her three decades in journalism, Jensen has reported on journalistic decision-making, mergers and acquisitions, content, institutional transformations, the intersection of media and politics, advertising and more, for a variety of national news organizations. She reported on the media for The Los Angeles Times, where she broke the story of Sinclair Broadcast Group's partisan 2004 campaign activities, and was honored with an internal award for a story of the last official American Vietnam War casualty. Previously she was a senior writer for the national media watchdog consumer magazine Brill's Content, spent six years at The Wall Street Journal, where she was part of a team of reporters honored with a Sigma Delta Chi public service award for tobacco industry coverage, and spent several years with the New York Daily News.

In 2005, Jensen was the recipient of a Kiplinger Fellowship in Public Affairs Journalism at The Ohio State University, focusing her research on media politicization. She earned her M.A. in International Relations from the Fletcher School of Law and Diplomacy at Tufts University, spending her second year at Geneva's L'Institut universitaire de hautes études internationales, and received her undergraduate degree from Northwestern University's Medill School of Journalism.

When not covering media, Jensen, who teaches food journalism at New York University, has occasionally reported on the food world, including investigating vegetarian marshmallow fraud for a CNBC newsmagazine report.

NPR is changing the way it labels opinion content online next week. Readers of npr.org will be well served by this move, which will more clearly distinguish news content from pieces that express personal opinions or take sides on an issue.

Starting July 25, online content that is currently labeled as "Commentary" — including pieces on the 13.7: Cosmos & Culture blog and the NPR Ombudsman column — will instead be called "Opinion," highlighted in bright blue. Book, movie and television reviews will also get a new blue "Review" label.

NPR remembered colleagues David Gilkey and Zabihullah Tamanna at a memorial service at Washington, D.C.'s Newseum on Tuesday morning. Gilkey, an NPR photojournalist, was killed in Afghanistan on June 5 with Tamanna, NPR's Afghan interpreter and a fellow journalist. As NPR's The Two-Way reported, "David and Zabihullah were on assignment for the network traveling with an Afghan army unit.

The plaintive email came into my office Wednesday night from Joseph Suste of Medford, Ore. In total, it read: "Why isn't NPR covering the Bernie Sanders campaign?"

My even shorter answer? NPR is (although Suste has lots of company among listeners who believe the coverage is missing). But other listener questions need a fuller answer.

A Morning Edition report on Monday with the headline "Congress May Be Forced To Intervene Again On Mammogram Recommendations" drew some sharp rebukes, many of them from physicians who expressed deep concern over missing context.