Ronald Heifetz | KERA News

Ronald Heifetz

Ronald Heifetz has been a professor of public leadership at Harvard's Kennedy School for three decades, teaching classes that have included aspiring business leaders and budding heads of state. Each year, he says, the students start his course thinking they'll learn the answer to one question:

As leaders, how can they get others to follow them?

Heifetz says that whole approach is wrong.